Privacy policy

Last updated: September 2, 2025

At Chère Fine, your trust means everything. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect only what’s needed to serve you, such as:

  • Contact details: name, email, phone, billing/shipping address
  • Order details: items purchased, payment information, delivery preferences
  • Account details (if you create one): login and settings
  • Technical data: device, browser, IP address (for security and analytics)
  • Communication: emails or messages you send us

2. How We Use Your Information

We use this information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve your shopping experience
  • Send updates and marketing (if you’ve opted in — you can unsubscribe anytime)
  • Protect against fraud or misuse

3. Sharing Your Information

We never sell your data. We only share it with trusted providers who help us run Chère Fine, such as:

  • Shopify (our store platform and payment processor)
  • Delivery and courier services
  • Email and marketing providers (only if you’ve subscribed)

Each partner processes your data securely and only as needed to provide the service.

4. International Transfers

Because we use Shopify, some data may be processed outside the EU. Shopify complies with GDPR and uses approved safeguards to protect your information.

5. Your Rights (GDPR)

If you live in the EU/EEA, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time

To exercise these rights, please reach out using our contact form. We'll respond with care.

6. Security & Retention

We take data protection seriously. Your information is stored securely and only kept for as long as necessary — for example, to complete your order, meet legal requirements, or handle support questions.

7. Changes

We may update this policy from time to time. Any changes will be posted here with a new “last updated” date.

8. Contact Us

If you have any questions about how we handle your data, please contact us at:

Chère Fine
📧 Please reach out using our contact form
📍 San Pawl il-Baħar, Malta (full address available upon request)